Terms and Conditions

Last updated: July 10, 2026

1. General

By accessing and purchasing from Grimm & Grace Candle Co. (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

2. Products

All candles and products are handcrafted and may have slight variations in color, texture, and scent — this is a natural characteristic of artisan goods and not a defect. Product images are for illustrative purposes and may vary slightly from the final product.

3. Orders & Payment

We reserve the right to refuse or cancel any order at our discretion. Full payment is required at the time of purchase. We accept all major credit cards and other payment methods displayed at checkout.

4. Shipping

Orders are processed within [X] business days. Shipping times vary by location. We are not responsible for delays caused by carriers or customs. Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds

Due to the nature of our products, we do not accept returns on opened or used candles. Damaged or defective items must be reported within 7 days of delivery with photo evidence. Approved refunds will be issued to the original payment method.

6. Candle Safety

By purchasing our products, you agree to follow all candle safety guidelines included with your order. Grimm & Grace Candle Co. is not liable for any damage or injury resulting from improper use of our products.

7. Intellectual Property

All content on this site — including product names, descriptions, imagery, and branding — is the property of Grimm & Grace Candle Co. and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Grimm & Grace Candle Co. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.